Privacy Policy

Last updated: April 2026

Vinmax Creation (“we”, “us”, “our”) — manufacturer and supplier of boys' t-shirts under the brand Eighteen Steps, having its principal place of business at D.No.6, College Road, Poothar Theatre Road, Sri Vidhya Nagar, Tiruppur, Tamil Nadu — 641603 (GSTIN 33ABBFV3170G1ZE) — respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard the information you share with us through this website (vinmaxcreation.in).

1 Acceptance of this Policy

By accessing or using this website, by submitting an enquiry form, or by communicating with us through phone, email, WhatsApp or any other channel mentioned on this website, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy. If you do not agree with any part of this Policy, please do not use the website or share information with us.

2 Information We Collect

2.1 Information you provide voluntarily

• Identity & Contact details — name, business name, phone number, WhatsApp number, email address and shipping address that you submit through enquiry forms or share during business communication.
• Order details — product preferences, size assortment, quantities, fabric/print choices, GSTIN of your business and any specifications you share for wholesale orders.
• Correspondence — content of emails, messages and call notes exchanged with our team.

2.2 Information collected automatically

• Technical data — IP address, browser type, device type, operating system, referring URLs, pages visited and approximate location, automatically logged by our web host for security and analytics.
• Cookies & similar technologies — small text files stored by your browser to remember preferences and measure traffic. You can disable cookies in your browser at any time without affecting most of the site's functionality.

3 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries about Eighteen Steps products, pricing, fabric, sizes or wholesale orders.
• To process, confirm, dispatch and follow up on your orders.
• To send order updates, invoices, dispatch advice and other transactional messages.
• To improve our website, products, packaging and customer service based on feedback and usage patterns.
• To send occasional business updates (new collections, festive offers) — only when you have opted in.
• To comply with applicable Indian laws (including taxation, GST and accounting requirements).
• To prevent fraud, abuse, security incidents and to protect our rights and the rights of our customers.

4 Sharing of Information

We do not sell, rent or trade your personal information to third parties. We may share information only in the following limited cases:

• Logistics partners — to deliver your orders (transporters, courier and parcel services).
• Payment partners — banks and authorised gateways used for processing payments and refunds.
• Service providers — accountants, GST consultants and IT vendors who support our business operations under confidentiality obligations.
• Legal authorities — when disclosure is required by law, court order, or to protect our legal rights.

5 Data Retention

We retain personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or to comply with legal, accounting and tax obligations. Order and invoice data is typically retained for at least 8 years to comply with Indian tax laws. Marketing contact data is retained until you ask us to delete it.

6 Data Security

We follow reasonable security practices and procedures to protect the information you share with us. These include access controls, secure storage of paper records, encrypted internet connections (HTTPS) for our website, and limiting access to personal data to authorised team members only. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

7 Cookies

This website may use a small number of cookies to remember preferences (such as menu state) and to measure visitor traffic in aggregate. We do not use cookies for cross-site tracking or for serving third-party advertisements. You can control or disable cookies through your browser settings at any time.

8 Third-Party Links

Our website may contain links to third-party websites such as WhatsApp, mapping services, social media platforms or partner websites. We are not responsible for the privacy practices or the content of those external websites. We encourage you to read their privacy policies before sharing any information.

9 Your Rights

Subject to applicable Indian law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to our legal and accounting obligations.
• Withdraw your consent for marketing communications at any time.
• Lodge a complaint with the appropriate data protection authority.

To exercise these rights, please contact us using the details below. We will respond to verified requests within a reasonable timeframe, typically within 30 days.

10 Children's Privacy

Our products are designed for boys and men, but our website and business communications are intended for adult buyers, retailers and wholesalers. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us so we can take appropriate action.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or applicable laws. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.

12 Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts at Tiruppur, Tamil Nadu.